Shipping and Returns
SHIPPING: I will do my best to find the most affordable and safe shipping option for your items within 24 hours of order placement. You will receive notification of tracking number as soon as I process the order for shipment. If you did not receive this email, please search your spam folder. I will only accept unopened and unused products for returns and exchanges if the item is damaged in shipping or you receive a defective item. If you do receive a damaged order, please email firstname.lastname@example.org (please include a photo of the damaged product AND packaging) or call us at 703-266-2288 to start the refund process. Please note a photo of the damaged shipment and packaging is required to have a refund issued. We will work with you to make it right! I currently ship via United States Postal Service (USPS), and United Parcel Service (UPS). * Exception--Orders containing Stain & Finishing Oil or Fusion Gel Stain will ship UPS or USPS Ground ONLY, due to shipping restrictions on those products. Those shipment services can take up to 10 days to deliver. Belle Jar Design does not ship furniture items or ship internationally. If your order is undeliverable, unclaimed, or refused, I will refund the order upon its return to me, minus shipping costs paid by you.
We are required to collect VA Sales Tax on all physical products purchased by and shipped to Virginia residents.
RETURNS: All sales of home decor, refinished furniture, vintage items, gift items and jewelry are final. If an item is purchased and not picked up within three months from the shop, that item will be returned to our inventory at the purchaser's expense. We will call and do our best to assist you with pickup, but the ultimate responsibility is with the purchaser.